Terms of Service

Effective Date: March 26, 2026  |  Last Updated: March 26, 2026

These Terms of Service ("Terms") govern your use of the DRIVN platform and AI concierge service at drivnby.me and chat.drivnby.me ("Service"). By using the Service, you agree to these Terms.

1. Service Description

DRIVN is a vehicle discovery and test drive scheduling platform. Our AI concierge collects your vehicle preferences and contact information to match you with authorized dealership partners. DRIVN does not sell vehicles directly and is not a licensed dealer.

2. Eligibility

You must be at least 16 years of age to use this Service. By using it, you represent that you meet this requirement.

3. AI Concierge — Limitations

The DRIVN AI concierge is powered by an automated language model. It may not always be accurate. Specifically:

4. Communications Consent

By providing your phone number and checking the consent checkboxes, you agree to receive SMS and/or email communications as described at the point of consent. You may opt out at any time. See our SMS Terms for full details.

5. Privacy

Your use of the Service is governed by our Privacy Policy, which is incorporated into these Terms by reference.

6. Intellectual Property

All content, branding, and software associated with DRIVN is our proprietary property. You may not reproduce, modify, or distribute it without written permission.

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DRIVN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED $100 USD.

9. USA Governing Law

For users in the United States, these Terms are governed by the laws of the State of [Your State], without regard to conflict of law principles. Any disputes shall be resolved in the courts of [Your State].

10. Canada Governing Law

For users in Canada, these Terms are governed by applicable federal and provincial law. Nothing in these Terms limits rights you may have under applicable Canadian consumer protection legislation.

11. Changes to Terms

We may update these Terms at any time. Continued use of the Service after changes constitutes acceptance. We will post the updated effective date above.

12. Contact

Questions? Email legal@drivnby.me or write to DRIVN, 123 Main St, Suite 100, Your City, ST 00000.